Return Policy

At Glow Beauty, your satisfaction is our priority. While products cannot be returned or exchanged due to hygienic reasons, we’re committed to ensuring your happiness with every purchase. Please read our return policy below for details.

Eligibility for Exchange

If you receive a product with broken packaging, leakage, or damage, please contact us within 24 hours of delivery. We’ll be glad to assist you with an exchange under the following conditions:

  • The product is reported within 24 hours of delivery.
  • The product is unused, unopened, and in its original condition.
  • Exchanges are initiated within our stipulated time frame.

Exchange Process

We want you to enjoy your purchase to the fullest. In case of an eligible exchange, we will:

  • Replace the damaged product with the same item.
  • Ensure the product is exactly what you ordered; no changes in shades or variations.

Refund Policy

While we don’t provide refunds, our exchange policy ensures that you receive the product you initially ordered, free from any damage. This way, you can continue to enjoy our products with complete satisfaction.

Thank you for choosing Glow Beauty. If you encounter any issues or have questions about our return and exchange policy, please don’t hesitate to reach out to our customer support team.