Order Cancellation Policy

At Glow Beauty, we understand that situations may arise where you need to cancel your order. Please take a moment to review our order cancellation policy for a smooth cancellation process.

Confirmation Call

Upon placing an order, our team will contact you via phone within 24 hours using the provided contact number. We will attempt to reach you three times during this period. If we are unable to confirm your order through the call and there is no response, we will automatically cancel the order.

Self-Cancellation

If you wish to cancel the order yourself, please follow these steps:

  • Contact us within 24 hours of placing the order.
  • Reach out to us via email at [email protected] or through Instagram direct messages.
  • Provide your order details and the reason for cancellation.
  • Your order can be canceled if it has not yet been dispatched for delivery.

Timely Cancellation

To ensure a successful cancellation, it’s important to initiate the process within the specified time frame. Once an order is out for delivery, it cannot be canceled through this process.

Thank you for understanding our order cancellation policy. If you have any questions or need assistance with canceling your order, please don’t hesitate to reach out to our dedicated customer support team.